Sourcing:
- Over 20 years experience building and developing local sourcing knowledge throughout Asia
- Sourcing offices in 5 Countries that manage every step of the QA/QC and product development process with our suppliers.
- With 140 full time staff of which 70 are qualified Quality trained staff
- Order Tracking system
- Full Factory and Social Compliance Audits and data collection
- Full product design inhouse services.
- Strict quality and compliance processes and procedures in place to meet all the Regulation Standards.
- Direct access to over 200 suppliers.
Importing:
- Full container loads and LCL consolidation
- Online tracking and monitoring of production / shipping schedules.
- Weekly status reports including maximum 24-hour response time to all enquiries.
Logistics:
- Warehousing facilities in each capital city in Australia
- Ability to handle small through to big and bulky products
- Dedicated 2 man delivery fleet focusing on delivering the best last mile experience.
- Centralised national home delivery bookings specialising in bulky goods
- White glove service
Customer:
- A national solution for our clients
- A dedicated team of specialist who provide a single point of contact with full process coverage
- Access to our full range of non-exclusive products
- Ability to provide an end-to-end solution for customers who require an exclusive product range
- A central point of contact for all warranty issues and support